Posts Tagged: 2017

Open Evidence wins tender to conduct a “Behavioural Study on the Transparency of Online Platforms”

We are glad to announce that Open Evidence, in consortium with the London School of Economics, TNS Opinion, The Behavioural Insights Team and the University of Valencia has been commissioned to conduct the “Behavioural Study on the Transparency of Online Platforms”. The overall purpose of the study is to understand the impact on consumer trust… Read more »

Behavioural Study on the Transparency of Online Platforms

The overall purpose of the study is to understand the impact on consumer trust and behaviour of enhanced transparency of online platforms towards their private users (consumers) in three specific areas, namely the criteria used by platform operators; the identity of contracting parties involved in the transactions enabled or facilitated by the platforms; and quality controls established by platform operators (or lack thereof) on the review, rating and endorsement systems.